Frequently Asked Questions
Everything you need to know about your Lash experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
Are your lash products cruelty-free?
Yes, we are proud to be 100% cruelty-free. All our lashes are made from high-quality synthetic fibers or ethically sourced materials, and we never test on animals.
What is your return policy?
Due to the hygienic nature of beauty products, we only accept returns on unopened and unused items within 30 days of purchase. Please contact our support team to initiate a return.
How many times can I reuse my Lash strips?
With proper care and cleaning, our premium lash strips can be reused up to 20-25 times. Always store them in their original tray to maintain their shape.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location but generally range from 7-14 business days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.